Top 100 Outsourced Tasks

Market Research Report 2017

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What tasks to outsource to a virtual assistant? In this research report you will be amazed of how much a single experienced and dedicated virtual assistant can do for you and your business.

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Virtual assistants are your virtual employees. What does Virtual mean? Well it means that they do not have to work out of your office, in fact they usually work out of their VA company’s headquarters or their own home office. This means reduced payroll and more money and time saving opportunities for you. There are no monthly benefits, insurance or wasted time to worry about and, in addition, they are much more skilled and trained than most administrative assistants thus can perform a wide variety of tasks.

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Let’s take a look at some of the tasks your virtual assistant can get started for you right away.

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Administration, Research, Planning & Organizing

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The Small Business Efficiency Index states that, “small business owners lose more than 4 billion hours each year managing time-consuming, but crucial, business operations and administrative tasks.” Luckily, we have a team of highly experienced and trained virtual assistants to take care of your to-do lists, so you can get back to what is important in your business and life.

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Here are some of the most common tasks which entrepreneurs and business owners find they need the most help with:

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• Create email accounts and manage your email 

• Manage Google calendar

• Internet research on product and services

• Travel planning, hotel and flight booking

• Online shopping or find reviews on products and services

• Order and monitor supplies and stock

• Competition research

• Post online ads on your behalf

• Manipulate / organize your Excel spreadsheets in Google Docs

• Find and book venue for a corporate parties

• Event or project organization& management

• Create a PowerPoint presentation in Google Docs

• Organize your Google Drive

• Manage your contacts

• Check your voice-mail and send you transcription by email

• Organize & book contractors

• Convert word document to PDF

• Schedule & confirm your appointments

• Remind you of special events/appointments/dates

• Obtain supplier quotes from companies and suppliers

• Convert handwritten notes into a Word documents

• Research information on a person or a company

• Identify credible sites with up-to-date information

• Create excel reports and charts based on supplied data

• Read or summarize a book for you in point form

• Train other new virtual assistants

 

Customer Service

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As a business owner, you are busy with growing your business and serving your clients and might not have the time to check your emails constantly throughout the day. Why not let your dedicated virtual assistant take care of your customer support for you? Not only they can answer basic emails, collect testimonials and provide live chat support, but they also can study the product or service you offer and provide advanced technical support to your clients.

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• Provide customer service or technical support for your business

• Send client invoices and Get customer feedback

• Collections from nonpaying clients

• Organize and post testimonials to your website

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Social Media Management

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Social media connects your small business to be where your target audience is. Studies show that we spend nearly a quarter of their online time on social networks. If you want to reach clients and prospects, you need to be where they are. By using social media you’ll increase the odds that your marketing message will get through to your target audience. Social media helps to create a community of fans and followers that see you as more than just a business entity. They’ll view you as someone they trust, and people buy from those they trust.

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Let your virtual assistant guide you through the jungle of social media and help you add it to your portfolio of successful marketing channels.

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• Create business social media accounts and presence

• Answer messages & interact with social media

• Schedule posts for social media

• Create image social media site posts 

• Upload media to YouTube channel

• Update cover photos & profile photos

• Generate unique social content in line with your business / branding

• Social media marketing analytics / performance reporting

• Increase likes & post engagement

• Create or manage targeted social media ads

 

 

 

Websites

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It is hard to believe but a lot of small business owners still don’t see the importance of having an active presence online. A website is one of the most powerful marketing tools available to a small business. Even if you don’t see yourself selling products online, your website should still be an important part of your company’s image and a place where your customers can learn more about you and your small business.

A website allows even a small company to be on the same playing field with your competition, even if they are big, established corporations. An experienced virtual assistant, you can have a great looking website done for a fraction of the real cost.

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In addition to creating a great looking website for your business, here are some of the other website related tasks your own dedicated assistant will be able to help you with:

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• Branding / Logo development

• Create a website color theme

• Create a business website

• Install WordPress site

• Migrate your blog to any domain/hosting

• Managing domains and hosting

• Domain searches

• Manage, update and customize your site

• Install & update plugins, themes on WordPress

• Website payment integration, accept credit cards online

• Speedup your website by optimized images

• Manage or answer to blog comments

• Basic HTML & CSS changes

• Add a contact form to your website

• Add location map of your business

• Write blog posts or submit articles to pages / directories

• Conduct tests of your website and provide feedback

• Create website forms and create a memberships

• Set-up E-commerce store, 

• Add products & descriptions to your store

 

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S.E.O.

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Search engine optimization, also known as S.E.O., is what increases your chances of being found when customers search for your product or service using Google, Bing, and other search engines. A properly S.E.O. optimized website is the most cost effective way to bring in new customers into your business. However, why not all business owners enjoy the benefits of free website traffic? Well, because we all want fast results and are not willing to invest the time, and S.E.O. does not happen overnight. This is where your virtual assistant comes in. Why not let your V.A. do the work, investing few hours every week to optimize your website and to find new S.E.O. strategies for your business.

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Aside from properly optimizing your website for S.E.O., here are some of the other related tasks your virtual assistant will be able to help you with:

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• Update page keywords & meta description tags

• Update & optimize description for images

• Setup or submit sitemap to Google

• Optimize specific keywords for blog posts 

• Keyword research for site / blog posts

• Find popular blog posts on your niche

• Generate awesome post headlines

 

 

 

Marketing and Advertising

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Communicating your business story is extremely important. That’s where your dedicated VA can help. From setting up your pay-per-click campaigns, optimizing your email marketing efforts, analyzing your traffic reports to make sure you are bringing as much quality traffic to your website as possible and successfully converting it.

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• Setup email marketing

• Configure email capture forms or pop-ups

• Setup email auto-responder

• Setup Facebook & Google ads

• Calculate or optimize advertising campaigns & budgets

• Setup Google Analytics

• Create landing pages

• Integrate email marketing for your website

• Send out your email list newsletter

• Bulk emailing & following up

• Conversions tracking and retargeting

 

 

 

Graphic Design and Creative Work

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Don’t waste time playing around in Photoshop without having a clue of what you are doing, when you can have your own VA to do all the work for you and deliver high quality results. From creating feature images for your blog posts, graphics for your social media accounts, design an E-book to creating explainer videos and editing your podcast episodes – virtual assistants come to the rescue when and where you need them the most.

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• Create a logo for your website or business

• Create flyer & invitations

• Create business card design

• Send design to your printing company

• Create featured images for blog posts

• Create cover photos & profile photos

• Add a watermark on your photos, videos and documents

• Photoshop editing

• Remove / replace background from your photo

• Create or format E-book, cover image

• Create Print Media

• Real Estate virtual tours from photo

• Create infographics

 

 

 

Audio and Video Editing

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• Podcast & video editing

• Adding into or outro to videos

• Create explainer videos for you

• Add voiceover or music to videos

• Remove background noise from audio or video files

• Convert audio / video between different formats

• Transcribe a short video / audio

• Add Metadata tags to the files

• If its not on the list ask your VA

 

In Summary

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In the past 10 years, a growing number of small business owners are using a virtual assistant to outsource daily business tasks. More and more entrepreneurs and business owners choose to hire a virtual assistant because of the huge monetary and time saving benefits, as well as wide variety of tasks trained and experienced VAs can perform compared to in house administrative assistants.

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If you haven’t yet taken a plunge into a rewarding and exciting world of virtual employees, perhaps now is the best time to join thousands of successful business owners who are utilizing the power of VAs every day to grow their businesses and achieve even greater success.